1. Information We Collect

Information you give us. When you fill out a form on this website, you may give us your name, phone number, email address, the location of your property, the approximate size of the area, the service you need, and details about your project. If you submit a form through an ad on Facebook, Instagram, or Google, we receive the information you enter in that form.

Calls and text messages. When you call or text our business number, we receive your phone number and the content of your call or messages. Calls go through a business phone system that may record and transcribe the call and save your name and contact details with your request.

Information collected automatically. When you visit this website, we and our advertising and analytics partners may automatically collect information such as your IP address, browser and device type, pages you view, how long you stay, the website or ad that brought you here, and your general location based on your IP address. This information is collected through cookies, pixels, tags, and similar technologies described below.

Our forms do not ask for payment information.

2. Cookies, Pixels, and Advertising Technologies

Cookies are small files stored in your browser. Pixels and tags are small pieces of code that tell a company when a page is viewed or a form is submitted. This website uses the following:

• Meta Pixel. Meta (the company behind Facebook and Instagram) uses this pixel to tell us when people who saw or clicked our ads visit the site or contact us. It also lets us show ads to people who have visited the site. Meta may collect or receive information from this website and use it to provide measurement services and targeted ads.
• Google Ads conversion tracking and remarketing. Google uses tags and cookies to measure how our ads perform and to show our ads to people who have visited this website as they browse other sites.
• Google Analytics. We use Google Analytics to understand how visitors use this website. If Google Analytics Advertising Features are turned on, Google may use them for remarketing and for demographic and interest reporting.

We and third-party vendors, including Google and Meta, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as Google advertising cookies) together. We use them to measure our ads, report on site activity, and show ads based on your past visits to this website.

3. How We Use Your Information

We use the information we collect to:

• Respond to your questions and estimate requests
• Visit your property, prepare your estimate, and schedule and complete your job
• Communicate with you by phone, text, or email about your project
• Keep records of customer conversations and requests
• Measure how well our ads and website are working
• Show our ads to people who have visited this website
• Improve this website and our services
• Comply with the law and protect our rights

4. Text Messages

If you give us your phone number through a form on this website, you agree to receive text messages from D Brown Off the Chain about your inquiry and project. These may include replies to your request, estimate and scheduling details, and an automatic text if we miss your call. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive texts is not a condition of getting an estimate or hiring us.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories of information described in this policy exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

5. How We Share Information

We do not sell your contact information to other companies. We share information only:

• With service providers who help us run the business, such as our phone, text, and customer management system, our website host, and our email provider. They may use your information only to provide services to us.
• With advertising and analytics partners, including Meta and Google, through the cookies, pixels, and tags described above.
• When required by law, or to protect our rights, our customers, or others.
• If the business is sold or transferred, in which case customer records may be part of that transfer.

6. Your Choices

• Text messages: reply STOP to any message to stop receiving texts.
• Email: ask us to stop emailing you at any time.
• Cookies: most browsers let you block or delete cookies in their settings. Blocking cookies may affect how some parts of the site work.
• Google ads: adjust or turn off personalized ads at myadcenter.google.com.
• Google Analytics: opt out with the Google Analytics Opt-out Browser Add-on.
• Facebook and Instagram ads: manage how Meta uses data from other websites in your Facebook or Instagram ad preferences, under Settings.
• Other ad networks: opt out of interest-based ads from participating companies through the Network Advertising Initiative and the Digital Advertising Alliance.

This website does not currently respond to browser “Do Not Track” signals.

7. Access, Correction, and Deletion

You can ask to see the personal information we have about you, ask us to correct it, or ask us to delete it. Contact us using the details below. We may need to keep some information to complete a job you've hired us for, for our business and tax records, or as required by law.

8. How Long We Keep Information

We keep your information for as long as we need it to respond to you, complete your job, keep business records, and meet legal requirements. After that, we delete it or keep it in a form that no longer identifies you.

9. How We Protect Information

We take reasonable steps to protect the information we collect. No website, phone system, or method of storing data is completely secure, so we cannot guarantee absolute security.

10. Children's Privacy

This website is meant for adults looking for property services. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.

11. Links to Other Websites

This website may link to other sites, such as our Facebook page. Those sites have their own privacy policies, and we are not responsible for how they handle your information.

12. Changes to This Policy

We may update this policy from time to time. When we do, we will change the effective date at the top of this page. The version posted here is the current version.

13. Contact Us

If you have questions about this policy or want to make a request about your information, contact:

D Brown Off the Chain Lawn Care LLC
Hinesville, Georgia
Email: dbrownoffthechainlawncarellc@gmail.com
Phone: (912) 332-8354